Kendra Dixon - Account Manager

Fifteen years ago, Kendra Dixon developed her love for project management and for finding solutions to meet clients’ objectives as she worked with the San Jose Sharks as a community development coordinator. There, she managed multiple projects and programs, including silent auctions, golf tournaments and the annual SharksFest.

Since then, Kendra has gained professional account management experience in multiple industries, including computer software and hardware; retail and restaurant services; sports and entertainment; community development; and higher education, among others. She credits her success to her attention to detail, her love of technology and her entrepreneurial spirit.

Kendra is the founder of Haiden Business Solutions, where she has worked with multiple companies to achieve their business goals through project management.

Before that, Kendra was the Marketing and Public Information Officer for Feather River Community College, where she led a marketing group comprised of faculty, administration and staff, and where she led the team to research, create and implement a marketing plan to build brand awareness and increase enrollment at the community college.

Her work with Cisco Systems in their Customer Briefing Center highlighted the competitive advantage a well produced customer briefing can bring. Kendra won the Key Contributor Award in 2002 for her role in creating and implementing the Customer Briefing Centers internal portal.

Prior to Cisco Systems, she worked with Infotel Inc, a market research firm where she was quickly promoted to Director of Client Services. In this role, she worked with clients to create custom-designed mystery shopping programs that provided actionable, measurable information to improve the quality of customer satisfaction.

Kendra earned a Bachelor of Science degree in Business with a concentration in Marketing and Quantitative Studies.